We’re here to help
More than ever, your vacation is a time to relax and the last thing you need is stress during the booking process, or if your plans have to change due to COVID-19. You can feel confident booking with us thanks to our increased flexibility and our booking protection. Here are the reasons why you should book with Dream Yacht Charter.
Our flexible rescheduling
Contact your travel agent for help if you didn’t book directly with us.
If you are unable to get to your departure destination due to COVID-19 disruption, you can:
- Reschedule without a fee for alternative dates within 12 months following your original departure date. Your deposit will be transferred to your new booking
- Receive a credit note for the deposit paid which you can use towards a future charter within 12 months of your original departure date.
Rescheduled charters are subject to current pricing. You will have to pay the difference if the booking is more expensive and there will not be a refund if the booking is less expensive.
Our policy activates when there is the following COVID-19 disruption after you have made your booking: border closures, a government restriction listed on travel.state.gov against traveling to your destination, or restrictions preventing us from operating your charter at the departure destination.
This policy does not cover vaccination as an entry requirement if you are unvaccinated – please check your destination’s requirements before booking.
The following does not qualify as disruption:
- Failure to provide a negative COVID-19 test to enter the country you are visiting
- A requirement to quarantine to enter the country you are visiting or to return home
We keep you sailing
We’ve kept more customers sailing in more countries than any other charter company during COVID-19 disruption. Book with confidence knowing we can reschedule your booking to any of our 50+ destinations worldwide if you cannot travel as planned due to COVID-19 disruption.
With 50+ destinations, only Dream Yacht Charter can offer you unrivaled choice for rescheduling worldwide, including 11 bases in the Caribbean alone. Remember, you are at a disadvantage if you book with a local charter company as you cannot reschedule to another destination.
The health and safety of our customers, staff and partners are a priority at Dream Yacht Charter.
We look forward to welcoming you onboard!