• Next dock staff training session: March 29 2021 /   November 17th to the 29th
  • Training location: Key West
  • Duration: 56 hours over four weeks

Dock staff are pivotal to the day-to-day running of our bases – making sure everything goes smoothly for clients and our team.

 

What does the training include?

  • Syllabus
  • Our values
  • Dealing with the daily schedule
  • Parts inventory, management and ordering
  • Client handling for boarding and handbacks of boats
  • Preparing boats for charter handover
  • Emergency on charter call management
  • Customer service at the base and client handling
  • Task and time management
  • Supervised hands-on practical experience
  • On successful completion, receive Dream Yacht Charter USA academy certification recognized worldwide in our group

Chart briefing intern on yacht

 

Who should apply?

  • Passionate about boats and travel
  • Previous customer service experience
  • Basic knowledge of the boating industry
  • Good time management
  • Excellent communication skills
  • Presentable

Boats lined up at dock