- Next dock staff training session: March 29 2021 / November 17th to the 29th
- Training location: Key West
- Duration: 56 hours over four weeks
Dock staff are pivotal to the day-to-day running of our bases – making sure everything goes smoothly for clients and our team.
What does the training include?
- Syllabus
- Our values
- Dealing with the daily schedule
- Parts inventory, management and ordering
- Client handling for boarding and handbacks of boats
- Preparing boats for charter handover
- Emergency on charter call management
- Customer service at the base and client handling
- Task and time management
- Supervised hands-on practical experience
- On successful completion, receive Dream Yacht Charter USA academy certification recognized worldwide in our group
Who should apply?
- Passionate about boats and travel
- Previous customer service experience
- Basic knowledge of the boating industry
- Good time management
- Excellent communication skills
- Presentable
